Details about Windows® Remote Assistance for Windows® 7
What are the features of Windows Remote Assistance for Windows 7?
Windows Remote Assistance is a feature of Windows 7 that allows a user to temporarily control a remote Windows computer over a network or the Internet to resolve various issues. A user can use Windows Remote Assistance to invite someone to connect to their computer and help them, even if that person is not nearby. Users should always make sure to only ask someone whom they trust, because the other person will have access to files and personal information of the user. After connecting, the other person can see computer screen and chat with the user about what they both can see. With the user's permission, the helper can use his or her mouse and keyboard to control the computer and show the user how to fix a problem. Users can also help someone else the same way. These are the basics of Windows Remote Assistance.
The following points highlight the benefits of Windows Remote Assistance in Windows 7:
Windows Remote Assistance creates an encrypted connection between two computers and thus we can use more combined analytical solutionS for various problems. It is very helpful for the user even if he is very far away from the expert to whom he believes the most and Windows Remote Assistance helps the user to interact with that person and can find the solution at an accelerated speed.
In Windows 7, Windows Remote Assistance is based on RDP 7 and uses PNRP while using the 'Easy Connect' option. With Easy Connect, only a password needs to be shared instead of an invitation file, and two computers can establish a P2P connection over the LAN (Local Area Network) or the Internet (WAN) without a relay server and it can establish the connection in a short time period. It is possible for the other person to control the computer only if we allow our helper to control our computer with his or her mouse and keyboard, that person can do things like delete files or change settings.
Sometimes the user faces some problems that arise that cannot be solved properly. This is the most important benefit of Windows Remote Assistance in Windows 7. It is also possible to stop the control of our helper when we wish and thus the privacy of the system is protected. These are the benefits of Windows Remote Assistance in Windows 7.