Tips to fix VPN connection error 800 in Windows® 7
What are the causes that lead to a VPN connection error 800 in Windows 7 system? Get tips to solve the issue
You might use a VPN to connect to the network in your home, office etc. Then you might have faced with many errors in using this network once or the other. Error 800 is such an error while using the VPN. That is, at the time you attempt to establish a virtual private network connection, you might get the following error message: "Error 800: Unable to establish connection". The Error code 800 arises when your system fails to connect to the VPN. VPN Error 800 also arises if VPN server is not accessible or your system’s VPN security settings have been customized or become outdated. This error code might also happen because of the presence of a router with outdated firmware.
Given below are the possible tips to solve the VPN connection error 800:
- Ping the VPN server
- Check the firewall settings
- Contact the manufacturer
Ping the VPN server
You need to ping the VPN server in order to make sure that it is available. To do this you need to go to the 'Start' menu and 'Run'. After that, in the 'Open' text field, type 'Ping' followed by the VPN server name or you could enter IP address which is followed by the 'Enter' button. If the server is not accessible, you would see this displayed on the DOS console screen.
Check the firewall settings
You have to check your system’s firewall settings and verify that they are properly configured to permit traffic to and from the VPN. If you install L2TP for the VPN tunnel, then open the firewall configuration panel and make certain that the UDP port 1701 is not blocked. If it is blocked, then change the firewall setting to allow UDP traffic through port 1701. The particular menus that are selected for the port configuration of your system’s firewall might vary depending on the vendor and version set-up on your system. Verify that the firewall settings would permit traffic on UDP ports 500 and 4500 if using IKEv2 for the VPN tunnel.
If the above steps might fail to solve the issue that lead to the error code 800, then the issue is with the router. For this you have to contact the manufacturer and thus resolve this issue. By upgrading the router in the proper manner you could solve the issue.
iYogi is the fastest growing online and remote tech support provider in the direct-to-consumers and small businesses sector. Our highly skilled and experienced tech experts available, 24x7x365 will provide the best issue resolution and customer satisfaction. Our award winning and low priced Annual Subscription covers the following services:
- Comprehensive support to to fix VPN connection error 800 in Windows 7.
- Diagnostic & repair for your technologies.
- Troubleshoot software errors.
- Update drivers and security to protect against online threats.
- Connect to Internet, devices and peripherals.
- Optimize your computer’s speed and performance.
Unlimited access to great tech support, all year around! We promise the lowest wait-time and highest resolution rate in the industry.