Upgrade of Microsoft® Office 2010 Hangs
What are the reasons due to which Microsoft Office 2010 upgrade hangs?
Microsoft Office 2010 tool is the new version of Office tools available for the users. The users having older versions like Office 2007, Office 2003, etc. can upgrade to Microsoft Office 2010 software. The upgrade option would be available at Microsoft website. The upgrading process sometimes causes issues on the system. One issue is the hang problem while doing the upgrade. The process hangs due to various reasons like issues with Internet connection, software conflicts on the system, upgrading from third party websites that are not valid or are fake, etc. The slow connection or intermittent connection causes the freezing of upgrade process. The software that are existing on the systems which are corrupted or malicious also cause hang issue. The upgrade option also hangs if the user chooses to download the software from some of the third party websites.
Discussed below are some fix to those problems:
- Remove programs that cause conflicts
- Troubleshoot Internet connection issues
- Upgrade from Microsoft website
Remove programs that cause conflicts
The software programs that are installed improperly on the system or those programs that are corrupted are responsible for preventing the system from downloading or upgrading other software. So, they should be removed from the system programs option in control panel. The already existing Microsoft Office tool that is corrupted should also be removed from the system. Then, the user is recommended to download and install Microsoft Office 2010, rather than upgrading the same.
Troubleshoot Internet connection issues
The slow connection causes upgrade process to hang as a result of slow downloading of files and updates. The slow Internet connection should be thus replaced with an efficient connection. The connection should also be continuous and should not cause any disturbances while upgrading. The issues should be solved with the help of service providers. The broadband connection would be faster than the dial-up connections.
The upgrade option for Microsoft Office tools will be available in Microsoft website along with the other third party websites. So, the user should only upgrade Microsoft Office tool from the trusted websites. The third party websites are prone to issues. So, the most recommended option for upgrading this tool is from Microsoft website itself. The existing Microsoft Office tool should be devoid of corruptions.
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